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Ask the Experts | Should Your Call Center Go Off Script?
On this week's Ask the Experts video, learn how to train your call center and dispatchers to follow a script and improvise as needed.
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Resourceful Recruiting for Contractors
On this week's Cracking the Code podcast, Drew Cameron explains time-tested strategies for recruiting talent to your home services business.
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Inspire Tomorrow’s HVAC Professional Today – EGIA Foundation Scholarship
Inspire tomorrow's HVAC professional today by sharing the EGIA Foundation's HVAC Scholarship opportunity with your local community!
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Overcome the Slow Seasons with These Proven Marketing Ideas
In this Clip of the Week from the Cracking the Code show, learn how to overcome slow seasons with these proven marketing ideas.
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Ask the Experts | Benefits of Call Center Scripts
On this week's Ask the Expert video, EGIA's experts discuss the benefits of call center scripts to capitalize on all incoming opportunities.
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Service Tech Communications in Contracting
In episode 29 of the Unfiltered podcast, EGIA's contracting experts discuss how to align service technicians with the values of the company to create a streamlined process of excellent customer service.
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Shoulder Season Marketing Pt. 2
On this week's Cracking the Code podcast, Drew Cameron continues his discussion on shoulder season marketing to help you avoid the seasonal downturns in contracting.
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