Access 5 Training Videos on How to Navigate the Repair Vs. Replace Conversation.
Without technicians who know how to effectively run a system diagnostic and apply their findings to a consistent standard, they are not empowered to make their own recommendations and can drag down your team.
That’s why Contractor University is offering a 5-part Repair vs. Replace training program that will save you time and effort by empowering your technicians to determine the best solution for each call on their own.
From giving each technician the right mindset and prep to understanding how to give recommendations and close, learn how to give your technicians the training they need to have the Repair vs. Replace conversation with the customer on their own, so you don’t have to get involved. This course has it all, including segments on:
If you’re losing customers during the Repair vs. Replace conversation, get started with the full 5-part course and learn the best framework for your organization’s Repair vs. Replace process.
Contractor University members can log in and start the new Repair vs. Replace Training. If you’re not a Contractor University member, you can sample a free class or start a 10 day free trial to access to access all of our online training content.