All About Indoor Air Quality, Part 4
Poor indoor air quality causes or aggravates 50% of all illnesses. That means that offering indoor air quality solutions to your customers isn’t just a best practice – it’s nearly an obligation. But how do you educate your customers in a way that helps them see the value and power of IAQ?
This week, Drew Cameron closes out his series on IAQ by talking about the proper protocol and process to best serve your customers. You’ll learn how to investigate and gather data; analyze and share findings; and quote solutions and payment options. The result? More closed sales and increased customer satisfaction.
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Audio Transcription (in beta, please be wary of typos)
On today’s show, we’re going to wrap up our series on air.
00:00:08:27 – 00:00:24:26
All right. Let’s get going with today’s show. We’re going to wrap up our multi-part series with air with Mr. Drew Cameron. If you haven’t seen the whole series, be sure to go back to the archives and watch them all. Drew goes into detail regarding IQ and how we can take our knowledge of air to help solve problems in the home.
00:00:25:03 – 00:00:49:27
Take it away, drew. Hi. Welcome back to Cracking the Code. I’m Drew Cameron, your host for this episode, and today we’re going to be talking about the continuing series of air. And we are talking about air. We’ve had three other episodes. We had air one where we talked about the common health problems, and we had air two parts, one and two, where we talked about air being the sustenance of life that we can’t even live without for five minutes.
00:00:49:29 – 00:01:18:20
And now we’re going into air three, and today we’re going to talk to you about, air treatment protocols. So these are just, you know, ideas, potential ideas that you could have around how to treat, you know, the air quality that you inherit when you go into a home and, you know, make it more healthy, safe, nutritious, and and even in many cases, so pristine that the customers just, you know, have a better, energy level about themselves, a better clarity.
00:01:18:20 – 00:01:37:05
Because the interesting thing about brain fog, you know, how you get rid of brain fog, you know, hey, you know, you you know how you know that you’re going to have brain fog is you go ahead and get rid of. I might be experiencing a little bit of it here right in the studio today. That being said, now, how do you know that you have brain fog is you get rid of it.
00:01:37:05 – 00:02:09:04
But what causes brain fog? Usually it’s something that we’ve consumed either through the food or the things that we’re drinking, our environment, the air that we’re breathing, things that we’re putting into our body. In many cases. But more often than not, what you come to find out, it’s probably air quality, into a large extent. And the way I and the reason I say that is, is because the American Lung Association says that, poor indoor air quality is responsible for either causing or aggravate aggravating 50% of all illness.
00:02:09:05 – 00:02:29:14
I want to highlight that again, according the American Lung Association for Indoor Air quality is the result of causing 50% of all illness or aggravating it, and either causes it or aggravates it makes it worse. Right? So what do we have to lose by cleaning up the air for ourselves and for our customers? Nothing. We have everything to gain.
00:02:29:21 – 00:02:41:21
So that’s being said. Let’s dive into the protocol today. Now, last time we did a little bit of an exercise and I want you to kind of do this exercise again. You know, close your eyes and think about every breath, every breath that you take every day and every breath that you’ve taken since the day that you were born.
00:02:41:24 – 00:02:58:19
And then I want you thinking about every breath that your loved ones have taken. Obviously, we bring these kids into the world. We want to keep them healthy and safe. But and we think we’re doing a great job, but we probably don’t even realize it. And you don’t realize it until you dive into this content and think about the people that came before us and the people that will come, you know, come after us as well, and all the breaths that we all take.
00:02:58:19 – 00:03:21:12
In fact, we take 23,000 breaths a day and have 115,000 heartbeats. And what do we do with them? And so breathe deep and think about each breath and consider the following. Right that your house breathes and it breathes uncontrollably. And so there are some healthy checkpoints, if you will, indoor air quality checkpoints that we need to consider as contractors.
00:03:21:12 – 00:03:46:21
And we need to bring, you know, front and center to our customers attention. And so this graphic, I think, does a good job of telling you that there are points of entry of air infiltration and filtration where air is flowing in and out of the house in a very uncontrollable fashion. Now, if we could tighten up the house and bring all the air in through a source, and then filter and purify and condition, and then push it through the house, and we did all that, that would be great.
00:03:46:21 – 00:04:03:08
But see, we had heard a lot of houses that breathe uncontrollably, and we can do what we can to improve them, but you’re never going to make them hermetically sealed. So this graphic will help you kind of take a look as to where are some of the problems, both internal to the building, that are causing indoor air quality problems.
00:04:03:12 – 00:04:24:27
Some of it’s the construction itself, right? The carpets, the walls, the the furniture, the lights, the computers. You know, they’re all off gassing. And then there’s obviously the particulate that gets put into the air. There are the, the particulate that we see, and then there’s the fine and the ultrafine stuff that gets airborne and it gets into our lungs, because if it’s in the air, it’s in your lungs.
00:04:24:27 – 00:04:50:05
If it’s in your lungs, it’s in your bloodstream. If it’s in your bloodstream, if it’s in your lymph system and it’s impacting you, it’s impacting your focus and your health and your energy, every day. So keep this in mind in this graphic and it tells you where you should look when you go on a home survey, for a maintenance call, a service call in or air quality call or a Hvac call, we should always be kind of walking the entire residence there.
00:04:50:07 – 00:05:12:14
But I have developed what I like to call my indoor air quality protocol and process because I understand that the indoor air quality results in the indoor environmental quality. And, and that basically determines the pollutants that are in the space that determine the issues that the consumers experience. Right. And so my protocol is I arc right. Number one, investigate, number two analyze.
00:05:12:14 – 00:05:34:10
And number three options and solutions and payment plans for customers. Right. And so number one is obviously, investigate where technicians and comfort advisors gather evidence and data. Right. And they analyze that data and then they share those findings with the customers. Understanding the prescription without diagnosis is malpractice with doctors, and it is for what it is that we do as well.
00:05:34:13 – 00:05:52:02
And then we’ll quote some indoor air quality solutions and options for customers to consider, as well as how they can pay for it. Right. Because what we make valuable, we must make affordable through payment options, no matter what it is that we do. Right. And so we can also think about the fact that people are not probably going to eat this all at one meal, right?
00:05:52:02 – 00:06:12:02
They may go ahead and say, you know what, let’s do some duct cleaning today and duct sealing and maybe a filter. And then they hold off on the UV light and they hold off on the air purifier, and they hold off on the, the eradication devices that you can put in, and they hold off on air monitoring devices that you can do, and insulation and air sealing of the building and so forth.
00:06:12:05 – 00:06:30:17
But what I want you to consider is just because they take a small bite today doesn’t mean they’re done eating the meal. And you can sit down. You basically can build this whole meal for them to consider this plan, if you will, for the next few years. And they can build this perfect home environment over time. It doesn’t have to be all done at once.
00:06:30:19 – 00:06:47:21
Obviously, the more they do, the more they save at any given point in time, because things are never going to be cheaper than they are today, number one. But also the more we do at the same time, the more they say my job is to help them see that, right? Just give them options, let them choose. And so that protocol kind of takes that into consideration.
00:06:47:24 – 00:07:06:10
And there seven principles that I want you to keep in mind that are part of this indoor air quality protocol and process thing. Number one is thermal comfort. Right. And that takes into consideration the building and the building envelope insulation and air sealing of the building, the windows, the doors. And is that building envelope, tight and sound?
00:07:06:16 – 00:07:25:01
Because if it’s not, obviously things leak in and they leak out from an airflow standpoint. Right. But that also determines whether or not I’m going to be comfortable or not from a, you know, from a temperature standpoint. Right? Because if you think about it, Hvac equipment can only be as effective and as efficient as the building envelope and duct system allow it to be from the manufacturer.
00:07:25:01 – 00:07:44:13
It’s a great product in the box and has a lot of potential according to them. But ultimately, design and installation and then verification determines whether or not that truly functions at the level that it should. And then we take a look at moisture control. Right. The humidification of air, obviously it gets dry during the winter. We don’t dry out air by heating it.
00:07:44:16 – 00:08:07:29
Those moisture molecules expand, and now the air has the ability to hold more moisture. And so we have to re humidify or re a year during the winter so that we get, you know, we don’t get the dry nose and the dry throat and in the nosebleeds and obviously the damage to the construction, of the home, wood wooden, wood floors and wood molding and wood, wind instruments, they all get warped when air dries out.
00:08:08:01 – 00:08:27:02
You know, because again, it can hold more moisture. So it’s just looking to grab that moisture from where it can and it pulls it from wherever it can. That’s obviously including us as humans. But then, demystification. During the summer, we have to pull the, humidity levels down and we want to be in at 40 to 60% to be optimized both for health and comfort.
00:08:27:04 – 00:08:49:11
And so we got to make sure the moisture control is taken care of. And then we look at particulate control. Right. And people say well should you do filters first. No I want to basically keep the moisture. Right. Because those particles that are out there floating around in the air, if I can get those bedded down onto counters as well as on floors, then we can wipe them up, clean them up, vacuum them up in the living space, and then everything else.
00:08:49:18 – 00:09:10:26
We’ll probably try and pull through the system, capture or kill or eliminate it, you know, through the system. So it goes moisture control first because again, that also impacts comfort as well. And, and health at a large, level to so particulate control comes in after that. And that’s where we talk about filtration, air quality, air cleaning devices as well.
00:09:10:29 – 00:09:30:11
And then after that is building pressures. You have to understand that, houses breathe and they breathe uncontrollably. As we’ve been talking about in this series, they leak at the top and they suck at the bottom, and then they blow at the top because it becomes positive pressure due to the stack effect. And I advise you to go out to YouTube and watch videos about stack effects so you can understand this.
00:09:30:13 – 00:09:50:05
And then therefore, since that air is being displaced, displace at the top, they breathe at the bottom through the crawlspace, in the basements and even up through the, you know, the slab is air is percolating there. And so what you come to find out is about 50% of the air that we breathe comes from beneath us. 30% of it comes from above us, and only about 20% of it comes from the leakage around the windows and doors.
00:09:50:05 – 00:10:05:07
Yet everybody seems to think that that’s where we get most of the leakage and it’s not right. And so watch videos on stack affecting you understand exactly what I’m talking about. But once we control the building pressures, then we can bring the fresh air in. Right. And so you can do a fresh air intake or you can do an RV or an RV.
00:10:05:13 – 00:10:29:28
And that is what we call ventilation. It’s not exhaust, okay. We do exhaust through an ERV. Our air V right. But that’s bringing in the fresh air exhaust in the stair and bringing in fresh air dilutes any of the particulates as well as the VOCs, bio aerosols, virus bacteria, mold spores, biological growth and anything else that’s in the air or chemicals and so forth.
00:10:30:00 – 00:10:48:13
And diluting that just makes it a little less, you know, damaging to us. Right? And so we’re exhausting things and bringing in fresh air. We’re getting rid of the odors. And if you think about it, having an RV or an RV is the perfect window. In fact, Honeywell called it one of their products, the perfect window at some point in time because again, we’re controlling the air.
00:10:48:13 – 00:11:04:17
We’re bringing it into the system. We’re getting rid of any of the, humidity might come along with it. We’re then filtering it, we’re purifying it, conditioning it, and then pushing it into the home. Even though it came from outdoors. Right. The other thing you have to take into consideration is what are your what is your pollutant source.
00:11:04:20 – 00:11:22:16
If I just do these devices and a lot of people buy devices at Lowe’s, Home Depot, Costco, Hamacher, Schlemmer, Brookstone in The Sharper Image. Right. And they do them at the point of use within the rooms. If I if I allow customers to do that first, I’ll think about those devices. They’re not very strong. They’re not very effective.
00:11:22:23 – 00:11:44:16
The fan if there is a fan motor in the devices is kicking. You can barely move any air. It certainly can’t do 2000ft like they talk about. So central control is better number one. Number two, it’s less expensive. Because those devices probably last only 3 to 5 years. And they just don’t work and people just don’t maintain them this way.
00:11:44:16 – 00:12:03:21
We install these things centrally, we maintain them when we do our maintenance cost. Chris, we’re going to put the customer under life support agreement, right? Which is your maintenance agreement. So we take care of these things when we come out once or twice a year. So pollutant source control is number one extraction meaning source removal and sanitization. So I’m going to go ahead and get into the duct system.
00:12:03:21 – 00:12:23:25
I’m going to clean it out I’m going to do a contaminant extraction system removal of any dirt and debris and insect carcasses and rodent carcasses and their fecal matter and all the other stuff that’s nasty. And in the duct system, even, they’ll construct debris from when the house was built. We’re going to move, remove all that. We’re going to sanitize the duct system, and then we’re going to do elimination of the point of entry.
00:12:23:26 – 00:12:38:16
If we, you know, air sealing of the building wherever we can, caulking, spray foam things or get the customer to do all that. Now, the air is not leaking into the house. And so we don’t have to worry about that stuff. We’re just dealing with the stuff now that’s in the in the living space. And then we get into purification.
00:12:38:16 – 00:12:58:10
This is where we neutralize, pollutants, right? This is where we talk about the VOCs of all organic compounds. The chemical compound is from, you know, cleaning chemicals and things that are stored in the living space also that leak in from the outside in the in the industrial areas. And some people live in the bio aerosols and the odors from cooking and, perfumes and whatnot.
00:12:58:13 – 00:13:18:24
And think about that as well. If people are using like, candles and, febreeze and plug ins and all those types of things to mask odors and add a nice fresh said, they’re actually putting more toxins into the air, but they’re really masking the true nature of the problem. The next level is what we call sterilization oxidation, right.
00:13:18:24 – 00:13:38:13
This is a form of purification. But this is where we vanquish the viruses and the bacteria and the biological contaminants that are dancing around, you know, in the air, in the space. Right. Because these are what we call ultrafine particles. There’s so light, they just kind of stay and float in the, in the, in the space. They don’t get caught in the Airstream and therefore they don’t come back through the system.
00:13:38:15 – 00:13:56:09
And the only way that happens is if we have some devices that can bring in, what we call, ionization and clump these things together and glob them up so that they get weighted, and now the Airstream can pick them up. And that was the issue with coronavirus. It was so light. It just danced in the air.
00:13:56:12 – 00:14:13:18
And so if you had it then somebody else in your house got it because the spores were just dancing around in the space. And so we go ahead and at the source, you know, with the system on or off, we can have these devices operating, when the system’s on or off. Because again, we can circulate the air.
00:14:13:18 – 00:14:29:03
We can also stop things and inhibit the growth on the coil, as well. So a variable speed fan, if you have a variable speed fan on your system, should be put until the on position. Keep the air moving, especially in the cold, flu and virus season. So that we’re mixing up that air. We’re pulling it through the system.
00:14:29:03 – 00:14:49:06
All of the devices are working together in concert to bring a harmony of healthy indoor air. And I also think part of what it is that we do and should focus on is noise. That’s also a function of the indoor environmental quality as well. So keep that all in mind and then build your approach is build your packages.
00:14:49:06 – 00:15:05:28
And so I want you to think about number one source entry elimination with air sealing of the building. Number two duct sealing and sanitization or duct replacement. If we get rid of the duct and we put in a properly clean and right sized duct system and it’s sealed and insulated, well, then you know, that’s a good thing.
00:15:05:28 – 00:15:27:25
You could also do away with the duct work altogether by going with ductless mini splits. If you really think about it. But you could also have to take into consideration carbon monoxide and carbon dioxide. Yes, there are devices that you can do to go ahead and measure and test for that in the home on a service and sales call, but there are also monitors that you can install into a customer’s house that will monitor the air for them and allow you, as a contractor to subscribe to it.
00:15:27:27 – 00:15:48:14
And then that way, you’re keeping an eye on the customer’s air for them as well, and then ventilation and exhaust. That’s an ERV or an RV. You can also tape it, tying a duct or bringing a fresh air, intake fan as well. And that just equals fresh air for, you know, for the occupants outside air, as we’ve talked about in previous episodes, is less polluted more often than not than indoor air.
00:15:48:21 – 00:16:06:03
And then you’ve got to seal the leaky ducks if you’re going to keep the ductwork. And, make sure though if you do that, it checks static pressure and flow, you know, because otherwise the duct system may not actually work. Now for the heating and air cutting or air conditioning side of things. And then we’ll capture particulate through filtration with either with a filter or an air cleaner.
00:16:06:03 – 00:16:30:16
And that’s going to equal clean air. And and then we go into moisture control. And that puts the moisture being balanced. Right. Through humidification and dehumidification and humidifiers weren’t, humidifier where needed to moisturize air in the winter. And AC air conditioning is a dehumidifier, but essentially installed dehumidifier also equals air balance with humidity in the summer.
00:16:30:19 – 00:16:46:29
We don’t want too much. We don’t want too little. We want to be in that 40 to 60% relative humidity year round when we can. You get two high during a winter, you might find that you get condensation on the windows. You might start to see biological growth between the drywall and the outside wall. That’s not good because you can’t see it.
00:16:47:01 – 00:17:10:29
But then it also could start to rot. The house too much in too little humidity can begin to, destroy a house. So keep that in mind. Ultraviolet light and ionization equals purified air. And then the whole home disinfection service disinfection services equals 99%, point 99.9% bacteria and virus free air. And this is where you can go ahead and walk around a house during your your processes.
00:17:10:29 – 00:17:29:24
You know, your sales, service calls, maintenance calls as well as doing your installations. And you can do a whole home disinfecting spray. The occupants can’t be there, and you don’t want them breathing that stuff. But you go ahead and you disinfect everything, and that should be part of your maintenance on an annual basis anyway. And part of your, your service calls for new customers, in my mind.
00:17:29:26 – 00:17:45:19
But it’s a nice value add that you can do and then radon mitigation as well as a specialist abatement. And again yeah, I understand you’re not the experts in this stuff, nor should you have to be, but, I think you can take some classes. We can learn a little bit about that as well as even lead paint probably is something we should can, consider.
00:17:45:22 – 00:18:09:07
And then insulation windows equally equal, a quieter home as well. And then there’s also the DIY treatments. Right. Where are some of the things that a customer could do on their own? Some of their things from above, or some other ideas that you could share with a customer to make their home healthy, safe, comfortable. And, you know, a better indoor and quiet and indoor environmental quality overall.
00:18:09:09 – 00:18:29:15
And so, I always like to share when we talk about filters, just a, my framework on a guideline there. To me, a great filter. I would never sell anything less than a mermaid filter. Why? Because it doesn’t protect the equipment. Now, the more, the higher the Merv, the more restrictive the air can get. So you got to make sure that you’re moving air at the right, you know, right speed and the right volumes.
00:18:29:17 – 00:18:50:14
You know, to get the filtration levels that you need. But that’s airflow. That’s a conversation for another day. But a more of a protects the equipment. It catches the ping pong balls in the dust bunnies and keeps the equipment from getting gunked up. But it’s not going to keep the equipment clean. The coils in the secondary heat exchangers and the blower wheels, they get gunked up with the, you know, the fine particles and the ping pong balls and the dust bunnies, too.
00:18:50:20 – 00:19:07:15
They get through your primary filter. Merv eight. So Merv ten does a job of protecting the equipment and keeping it clean. And then I’ll go to Merv 13, 11 to 13. And that’s not only going to protect the equipment and keep it clean, but it’s also going to keep the house visibly clean. And then I’ll go Merv 14 to 16.
00:19:07:15 – 00:19:24:17
And that’s where I get ultimate protection for not only protecting the equipment, keeping it clean and keeping the house clean. We protect the humans as well at the highest level. Now, all those filters do protect the humans, but not at the highest of level. There’s that that gradient, if you will. And that’s kind of why I like to use that framework.
00:19:24:17 – 00:19:43:00
There. Indoor air quality equals safe, healthy, comfortable homes and gives people the peace of mind that they’re doing the best that they can for themselves and their loved ones. And my job, again, is to offer customers options to me. I always I’m going to sell an Hvac system. Customer is going to buy an Hvac system. It’s going to always include a Merv ten system.
00:19:43:07 – 00:19:59:15
Right? Because I’m putting the money back guarantee on all the work that I do, and then I offer them the option to upgrade to the Merv 11 or, 11 to 13 or the 14 and 16. And that all being said, I kind of built this framework and this is out of my price book that I build for my clients.
00:19:59:18 – 00:20:19:26
I like to give my customers options. They certainly can buy any of the devices and services that I offer a la carte. But much like our service department, the more work I do for you while I’m on site, the more that I can say yes. As a service agreement customer, you save 20% on any repairs, but you usually have a primary price and a secondary price for secondary repairs.
00:20:19:28 – 00:20:40:15
Well, this is no different. And so in essence, what we did here and I’ll walk you through this framework, you can kind of see you can create you have complete complete freedom to create these packages. It’s like buying a car, right? When you buy a car you used to buy things ala carte, but now I can buy the navigation package, I can buy the sports package, I can buy the, you know, the the high fidelity package.
00:20:40:15 – 00:20:58:13
And again, when I get those, I get a series of things included with the car. But you can do this with indoor air quality, the way I like to promote things. When I go into the home and share things with the customers. Number one, focus on solving airflow issues, right? Because again, the existing machinery probably isn’t working to the level that it should.
00:20:58:15 – 00:21:18:07
So air flow is number one. I talk about duck models, duck repairs, renovations and replacements. Get the airflow right and then clean the air and purify the air and then condition the air with the heating and cooling. Right. We had it backwards for years and years and years. It’s always equipment first and then air quality stuff isn’t as an option.
00:21:18:13 – 00:21:38:23
I want you to think about it. How about airflow first air quality second air condition third. That being said, again, you can do the all a card methodology, but where you can bundle solutions, right? Just like in progressive insurance, right. We can bundle things and we can save you money. So let’s just go ahead and take a look at one of the packages for time purposes, because you can follow the framework.
00:21:38:23 – 00:21:58:06
Once I laid it out for you let’s look at flawless air. It looks from the most value, the most service, the highest level, protection and the highest quality of air and health that you can buy. Right. So number one, we talked about obviously following our framework on the previous screens, that cleaning and sanitizing moisture extraction is what we’re going to do there.
00:21:58:08 – 00:22:18:24
Then we’re going to put it in a, a media cabinet, and we’re going to put in our, air scrubber what is called a trifecta air scrubber. We’re going to put in our power moisturizer. Again, that could be your steam humidifier, if you will. Then an energy recovery ventilator to bring in fresh air. We’re going to put in an ionizer so that we can deal with those fine and ultrafine particles by putting positive and negative ions out there.
00:22:18:24 – 00:22:38:03
There’s a device called the, the air scrubber itself, and then there’s arrow seal, which is where we’re going to seal the duct system. And that’s from our friends over there, Comfort Institute and Arrow Seal. And then we’re going to have a power D moisturizer. Right. D moisturizing the air during the summer. Yes, air conditioning will do it to some extent, but we’re gonna put in a whole home dehumidifier here.
00:22:38:06 – 00:23:06:18
And so the monthly investment is $142.50. Now, I want to take you to the very bottom of that column, because I want you to see at retail, if you bought all those products and services at retail, our cart over time, based on today’s pricing, you’d spend $16,500. However, if you buy them together as an ad install, because we give you a better price at install than we do at retail, when you buy them on their own piece by piece.
00:23:06:18 – 00:23:35:28
But because I’m here and I’m going to put together a solution with an Hvac system, you get these same products, you save about $4,000 right there, $12,667, because we have a price with install and a price without install. Again, because I’m on site and the system’s open, and then because we’re bundling these products and services together, you get an additional 10% on top of that, and that converts down to $11,400.
00:23:36:00 – 00:24:01:26
And then at 6.99 for ten years, I believe, is that is the financing package that we put together here. That works out to a 1.16 multiplier on that $11,400, and that results in a monthly investment of one 4251. And then we add that to the Hvac system and typically your best Hvac system, again, at 6.99 for 10 or 12 years, is probably going to be about $200 a month.
00:24:01:26 – 00:24:26:21
So for less than $350 a month, I can put a tourniquet on repair costs on the Hvac system. I can slash the energy bill by anywhere, probably about 30 to 60% on the heating and cooling side of things. I can make them more comfortable and get them the true potential out of their HPC machine, and then I can get them healthy and safe as they can possibly be and make this air flawless in their home.
00:24:26:23 – 00:24:52:00
And I can basically put the 10 or 12 years parts and labor on that, and they can pay for it over time. In essence, they finance the first system when they bought the house on the mortgage. Most people finance the second one, and it’s roughly at 350, right, $350 a month right there. It’s roughly about probably what they pay on a utility bill on a monthly basis or, you know, cable and internet and utilities to some extent all together.
00:24:52:06 – 00:25:08:01
It’s probably like if it’s like two parents and two kids, it’s probably their cell phone bill. They’re already spending this kind of money. Our job is just to kind of, make what we do valuable and then make it affordable and make it make sense. So that’s just kind of my framework to build in the packages. You can do anything.
00:25:08:03 – 00:25:24:10
The one thing you do get down here is the clean air system is the right angled cabinet, filtration device included with the system. So you’re already getting that everything else is the upgrade, right? Because again, then we go to the duct cleaning and we add the little things as we go. This is just my idea on things.
00:25:24:10 – 00:25:44:17
Again, a customer can always do things on their own in the la carte fashion. So that being said, we will continue to build on the idea and the concept of air. Over time, we’ll get into talking about humidity and other areas of concern that we can address. But as a member, you are the mission. And so until next time, we’ll see you on the other side.
00:25:44:19 – 00:25:58:21
Well, now as always, some awesome content there for Mr. Drew Cameron. Listen, be sure to share this on Facebook. And if you’re not a member, click on the button below and get a free trial, which will give you access to all of our amazing content. Well, that’s it for this week. Focus on cracking the code. We’ll see you next time.
00:25:58:21 – 00:26:11:29
Until then, bye bye for now.
