Ask the Experts | Giving Estimates to Absentee Homeowners

In the HVAC business, it is highly ineffective to deliver a sales presentation without all the decision makers present. However, there may be situations where you must deliver estimates to absentee homeowners. This week, an HVAC contractor from Florida asks:

A lot of our customers are condo owners with vacation rentals. How would you handle giving estimates when the owner is 1,000 miles away and cannot be there for the sales process?

EGIA’s faculty members Drew Cameron (President of Flow Odyssey) and Weldon Long (New York Times Bestselling Author) give their expert advice on how to effectively give estimates to absentee homewoners who can’t be present for the sales process.

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