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Author: Cristina Hanson | June 20th, 2023

Ask the Experts | Growing Your Service Agreement Program

Its a proven fact that companies that have a service agreement program are able to bring in more profit, increase customer loyalty and save customers money in the long run. These factors can greatly determine the success of a company, highlighting the importance for contractors to invest in their program’s growth. On this week’s Ask the Experts call, an HVAC contractor from Vermont asks:

I am starting to focus on growing my service agreement program and developing a sales process to do that. Do you have any data on how much the lifetime of a system increases when on a maintenance program vs. one that is not?

Contractor University faculty members Weldon Long (Sales Expert and New York Times Bestselling author), Gary Elekes (Founder of iMarket Solutions) and Drew Cameron (President of Flow Odyssey) give their expert advice about the different ways your company can track the success of your service agreement program.

Contractor University members can click here to log in to their member dashboard and submit a question through the Ask the Expert portal.