One of the biggest concerns we hear from contracting companies, time and again, is an inability to find enough good people to hire. But even worse is making that great hire and then losing them to a competitor...

The "Perfect Service Call" starts long before the tech shows up at the front door.

Earning your customer's trust can be distilled down to four things you can offer that will help the customer minimize risk. If you can minimize their risk, you'll maximize your sales. In our latest free clip of the week...

"How do you deal with 'three bids'? How do you deal with 'I want to think about it?' And how do you deal with homeowners who want a cheaper price?"

Drew Cameron, a renowned consultant who's worked nearly every role in a contracting company over his four decades in the industry, joined Weldon Long and John Ketchell on Cracking the Code this week.