Service Technician Mindset – EGIA’s New Online Training Course

Service technicians are undoubtedly the most customer-facing employees at any contracting company, so owners and managers must instill the right mindset to help their service team deliver a value-added experience every time they enter a home.

This week, get a preview of EGIA Contractor University’s new Service Technician Mindset course, which delivers an out-of-the-box training solution for your service team.

Weldon Long and Gary Elekes discuss the mindset of a 5-star service technician and give you a process for aligning your techs goals with company goals to maximize profits and deliver the best customer experience in your market.